
Frequently Asked Questions
FAQs
The Retreat at Crabtree Falls is committed to furthering the accessibility and usability of its website, crabtreefalls.com. The Retreat at Crabtree Falls will be using the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG) to guide its compliance. The relevant portions of the WCAG will serve as our primary web accessibility standard, though other standards may also be used to provide accessibility to the extent required by the Americans with Disabilities Act (ADA).
Please be aware that our efforts are ongoing. If you have specific questions or concerns about the accessibility of any particular webpage on crabtreefalls.com, please contact us at [email protected] or 571-918-1268. If you encounter an accessibility issue, please be sure to specify the particular web page in your email or phone call, and we will make all reasonable efforts to make that page accessible for you.
Our property has the following potential barriers to accessibility:
- Steps to access all cabins
- Narrow doorways.
- No roll-in tubs, transfer seats to tubs, or grab bars by tubs.
- No wheelchair accessible lobby, public entrance, or public restrooms.
- No closed caption decoder.
- No braille features.
- No text telephone.
- No short stature accessibility kit available upon request.
- Controls may not be operable without grasping or twisting.